Q: Why do I need to move my site? What does website migration include?
A: If your current hosting provider can no longer measure up to the necessities of your website, or if you suffer from regular downtime, or if you are forced to wait for hours for the help desk support staff to respond back to you, it may be a good idea to switch your hosting provider, i.e. to move all the files for your sites along with your databases from your current provider to your new provider. At efihost.com, we know that this can be difficult and time–consuming. That is the reason why we’ll perform all that for you at no cost!Our experienced technical staff will migrate your website content from your current hosting provider to us. Our technicians have got lots of experience migrating web sites and can handle anything – from a conventional WordPress–based weblog or Joomla™ CMS–driven website, to an extremely complex, custom–built web app.
Q: Just how long will the website migration procedure take?
A: While we cannot give you a precise time interval, since there are plenty of variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48h, and in certain cases – within 24h (if the content is not very large).
Q: Do you need anything from me before you start moving my website?
A: We’ll need the login details for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be offline?
A: Your site will work just like it did before with your previous hosting provider. Once we have completed the transfer, your site will be configured to work on our hosting platform and we will alert you to preview it. If it is working properly, all you will have to do is edit the name server resource records associated with your domain name. Your site will be migrated over to us without any downtime whatsoever.
Q: Will my present hosting provider learn that I am leaving them?
A: Nah. Aside from your login info for the Control Panel, we don’t require anything. We’ll never contact your hosting provider. They won’t know anything about the transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: Yes. We support all traditional Linux–driven web hosting platforms. We do not support Windows–driven web hosting platforms, as we don’t provide Windows hosting solutions ourselves.Furthermore, we do not support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.