1 hour ticket response
Our team of support engineers is focused on supplying prompt answers to each of your inquiries. We will examine your client support ticket as soon as it has been submitted and will respond with a solution within maximum sixty minutes after the trouble ticket submission. In fact, our average technical support ticket response time is twenty minutes.
A Topflight Help Desk Service
Our client service team members possess huge experience in the cloud web hosting realm and are practiced enough to find a prompt solution to your problem. If, however, the case at hand is not within the competence of a technical support engineer, the technical support ticket will be sent to a developer or admin for additional assistance.
A User–Friendly Help Center Section
Incorporated into the Web Control Panel is an intuitive Help Center section, which features a variety of sources of information. You can browse through a frequently updated knowledge base featuring web hosting account management articles and site administration articles, watch the step–by–step video tutorials or explore our F.A.Q. section.