Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is taught to fast deal with all cloud web hosting clients’ questions and assistance requests. Through our ticketing system, you are able to post your issue and a support crew fellow member is going to go back to to you in less than maximum sixty minutes. In reality, practice has shown us that the common resolution time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our team of qualified professionals will be on the web for you 24x7x365 to answer to all of your inquiries and to take care of any matter that you might have. You can easily open a support ticket from the Web Control Panel or send us an e–mail anytime. Furthermore, on working days, you are able to ring us or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guidance while working on your online projects within the Control Panel, it is possible to always select the Help key and locate your problem in the selection of articles or blog posts that will came up. We have as well turned much of the articles into video clips. The listing of video tutorials will load if you click the Videos press button located in each section.