One-Hour Response Guarantee in Cloud Web Hosting
Our cloud web hosting include a sixty-minute response guarantee, so regardless of what enquiry or problem you may have, we will always be there to assist you. As it is, it rarely takes more than half an hour to get a problem sorted out or an enquiry answered, and this is valid for both technical and pre-sales matters. Our customer support team members are available 24-7, even on weekends and legal holidays, which implies that you’ll get instant assistance whenever you need it. We understand how valuable time can be, so by the time we answer your email or ticket, we will have enquired into the matter and, if we haven’t discovered a solution, we’ll supply you with more info about what you need to do on your end, when the circumstances demand this. With our support service, you can rest assured that there will be somebody to lend you a helping hand straight away, no matter what time of day or night it is.