Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What services exactly could VPS and dedicated server users take advantage of?
When you get your own web server, you'll have more flexibility in regards to what you could install and run compared to a shared web hosting account. With a shared service, you have access just to your own account, so you're not able to install server-side software. While this is not an issue for the majority of script-driven programs, there are several that have specific requirements and need specific software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical experience, you will not have any difficulties to run the hosting server, but if you don't, you may simply not have the competencies to manage everything and use the script applications you want. If that is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any difficulties that you may face.
Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you could add it to your dedicated server with a couple of clicks through the billing CP or if you will need some custom work on the hosting server the instant it's put in place, you can obtain the upgrade during the signup process and let us know exactly what you need to be done, so everything will be ready once your web server is operational. 60 minutes of custom work are included to your account every time you order the upgrade, so you can take full advantage of this service as frequently as you need. If some task requires less time to be performed, you'll not lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you focus on developing and promoting your Internet sites without wasting time on maintaining the dedicated server or the software installed on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with are not sufficient to complete all of tasks which you need.