Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% network uptime for every single cloud web hosting account on our web servers. We take advantage of a high-tech cloud hosting platform in which every single part of the website hosting service is addressed by an independent set of servers, therefore if one machine fails, the remaining ones inside the cluster will take over right away. The cloud platform also lessens the overall load tremendously, and so the web hosting service is much more stable in comparison with a service by which everything runs on only one machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to make sure that your internet sites will remain online no matter what. Software and hardware firewalls warrant the correct operation of the web servers in the case of DDoS attacks while in the case of any software issue, we have administrators monitoring the machines 24/7.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions feature a 99.9% web server and network uptime guarantee and maintenance procedures are part of the other .01% of the time. We test out every server thoroughly before we hand it over to the customer and we work with new hardware components in order to avoid any chance of hardware failures. Any unforeseen software difficulties can be resolved instantly by our system administrators as they keep track of all the website hosting servers 24/7. To prevent infrastructural difficulties, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your websites are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper work of your websites.